Case Managers and Social Services:
Every patient is assigned a case manager in the hospital. They are trained professionals
available to assist you with arrangements for recovery at home including medical equipment,
physician orders, and financial concerns.
A licensed social worker is also available to assist you in making arrangement s for in-patient
rehabilitation and extended care facilities. Feel free to ask your nurse if you wish to speak with
a case manager or a social worker.
Pastoral Care:
A clinically trained Chaplain is available 24/7/365 for emotional and spiritual support.
Chaplains focus on patients and their families' own spiritual and religious resources, offering a
comforting presence and a listening ear. on-site chaplains are available for Communion,
anointing, blessings, emergencies, Eucharistic visitations, memorials, debriefings and various
holiday services. Assistance with and education about Advance Directives is provided as
requested.
Patient Experience:
At RWJBH we have a dedicated team of patient representatives who are available to assist you
on your healthcare journey. Patient Representatives provide a variety of services to RWJUH's
patients and their families. These services include providing information about hospital
services, supporting you and your family during times of crisis, providing information about
patients' rights and responsibilities, explaining hospital policies and assisting you with any
concerns you may have.
A hospital Patient Representative is available by calling (732) 937-8501 or by calling extension
8501.
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